bajj live's commitment to responsible gaming
Gaming should stay a source of entertainment — not stress or financial hardship. bajj live believes an informed player is a better player.
Why responsibility matters
Following a few simple rules helps keep the enjoyment of gaming going for the long term.
At bajj live, we see gaming as an entertainment experience. Whether it's casino games or sports betting, these are not a guaranteed source of income. Keeping that reality in mind makes the experience genuinely enjoyable.
Under our Terms and Conditions, members must be at least 21 years old to open an account and participate in any game at bajj live. If information provided during age verification is incorrect, the account may be restricted. This rule exists not just for our own purposes, but to protect minors.
A few key things to keep in mind while playing — winning is not guaranteed, so only bet what you can afford to lose. Avoid playing out of emotion or to chase losses. Set a time and money limit before each session and stick to it.
Under bajj live's Privacy Policy, members' personal information is kept secure, and using responsible gaming tools does not result in that information being shared with any third party.
A simple checklist for healthy gaming
- Set a budget before you bet
- Set a time limit
- Do not try to chase losses
- Never play with borrowed money
- Take a break if you're in a bad mood
- Spend time with family
Your protection tools
bajj live provides several practical tools to help you stay in control of your gaming.
Deposit Limit
Set a limit on how much you can deposit per day, per week, or per month. If the limit is reached, the system will automatically block further deposits.
Session Time Limit
Set a maximum session duration to avoid playing for too long at a stretch. Once the time is up, your account will be logged out automatically.
Bet Limit
Decide in advance the total amount you can wager in a single session. This limit takes effect immediately once set.
Break Feature (Cooling-Off)
If you want to take a break for a few days, activate a cooling-off period. During this time, you will not be able to log in to your account.
Self-Exclusion
If you feel you need a longer break, self-exclude — you can keep your account closed for 6 months, 1 year, or permanently.
Reality Check
A reminder popup appears at set intervals — letting you know how long you have been playing and how much you have spent.
To activate or change any of these tools, contact bajj live's 24/7 live chat. A self-exclusion request may take a short time to process, so submit it as soon as possible.
Recognising the warning signs
Certain behaviours indicate that gaming may be getting out of control — catching them early makes it easier to avoid bigger problems.
Betting beyond your means
Using money set aside for essential expenses or dipping into savings to play is a significant warning sign. Playing beyond your budget is never a solution.
Chasing losses
Trying to win back money after a loss by placing even larger bets — falling into this cycle only increases the damage.
Impact on mood and relationships
Strained relationships with family or close ones because of gaming, difficulty focusing at work, or problems with sleep.
Losing track of time
Not realising how long you have been playing, hours passing by without being able to stop — this is also a concerning sign.
Hiding it from others
Concealing your gaming from family or friends, or keeping secret how much money you are spending.
Gambling with borrowed money
Borrowing from someone or withdrawing cash from an ATM to place bets — if you are in this situation, please seek help immediately.
If you notice one or more of the above signs in yourself, stop and talk to someone close to you or a professional. Seeking help is not a weakness — it shows self-awareness.
Ways to get help
Get help before things get worse — bajj live's support team, family, and professional counsellors are always there for you.
bajj live Support
Our 24/7 live chat support is available in Bengali and English. You can ask for help with restricting your account, cooling-off, or self-exclusion — whatever you need. You can also reach us by email: [email protected]
Family and close ones
Talk openly with a family member or a trusted friend. Support from someone close is often the most effective help. Sharing your situation makes it easier to find the right path forward.
Professional counselling
Consult a mental health professional or addiction counsellor. Various government and private mental health centres in Bangladesh offer dedicated support for gaming addiction.
What to do if a family member is affected
If you think a family member is excessively gaming or betting online, sit down and talk with them calmly rather than with anger. Approach the issue together without blame.
A family member can also contact bajj live's live chat or email to request an account restriction on someone's behalf. Our support team will assist quickly while maintaining confidentiality.
Contact Us
- 24/7 Live Chat
- [email protected]
- Support in Bengali and English
bajj live's commitment
Responsible gaming is not just a policy for us — it is an integral part of our service.
bajj live always wants its members to play in a safe environment. As stated on our About Us page, we are committed to building a trustworthy platform for players in Bangladesh. If you have more questions about responsible gaming, visit the FAQ page — you will find detailed answers there.
- No one under 21 is allowed to open an account
- Suspicious behaviour is automatically flagged and slowed down by the system
- Self-exclusion requests are processed with priority
- All advertising always includes the 21+ restriction
- Member information is kept secure and never shared with any third party
- The support team is trained in responsible gaming
Ask yourself
The questions below will help you check your gaming habits:
- Do you feel uncomfortable when you are not playing?
- How long did you play each day last month?
- Is your family worried about your gaming?
- Are you able to stick to the limits you set for yourself?
- Has your focus on work or studies decreased?
If most of your answers are "yes", talk to bajj live support — we are here for you.
Responsible Gaming FAQ
Find answers to commonly asked questions here.